Customer Success Manager

UPS • Full-time • Fullerton, CA, US • 1m ago

Entry-Level Customer Success Account Manager

🎓 Ideal for Students & Recent Graduates – Cal State Fullerton & Nearby SoCal Schools

Start your career at UPS and gain hands-on experience in customer success, account management, and supply chain solutions. This role is ideal for Cal State Fullerton students, recent graduates, and students from nearby Southern California colleges who are eager to grow in a fast-paced, professional environment.

💼 What You’ll Do

Manage a high volume of small business customer accounts
Act as the primary point of contact for customer questions, requests, and support
Conduct virtual check-ins to drive customer satisfaction and retention
Identify opportunities to increase customer value and product adoption
Partner closely with sales, support, and operations teams to deliver solutions

✅ What We’re Looking For

Senior-year student or recent graduate (0–4 years of experience)
Strong communication and organizational skills
Comfortable handling multiple accounts and priorities
Interest in customer success, business, operations, or logistics
Data-driven mindset; internship or relevant campus experience is a plus

🎯 Why UPS?

Launch your career at a globally recognized, trusted brand
Structured onboarding and training with long-term career paths
Competitive pay and benefits
Inclusive, supportive work culture focused on growth and development

📩 Interested?

Apply now and begin building your career with UPS. We’re especially excited to hear from Cal State Fullerton students and recent graduates, as well as candidates from nearby Southern California schools, who are motivated to learn, grow, and lead into the future.

✅ Must be authorized to work in the U.S.