We are seeking a Senior Business Analyst (ERP) with strong analytical expertise, a solid understanding of ITIL practices, and the ability to adapt to a variety of business analysis assignments. This role requires extensive, hands-on experience with ERP systems—specifically PeopleSoft—including requirements gathering and implementation. The ideal candidate will bring proven experience supporting transformation initiatives within complex organizations and demonstrate the ability to effectively collaborate with stakeholders at all levels.
Key Responsibilities:
- Lead the creation, documentation, and ongoing maintenance of business and functional requirements to support ERP implementation and enhancement efforts
- Analyze, design, and document business workflows and processes to support operational efficiency and system alignment
- Partner with cross-functional teams, including Development, QA, and Project Management, to support all phases of the project lifecycle
- Facilitate requirements elicitation sessions, backlog grooming, and work item prioritization
- Create and manage work items, ensuring alignment with business needs and project goals
- Conduct and support user acceptance testing (UAT), including test planning, execution, and validation
- Review and validate documentation to ensure accuracy, completeness, and adherence to standards
- Support ongoing ERP enhancements and ensure timely delivery of project milestones and HCUS deliverables
- Act as a liaison between business stakeholders and technical teams to ensure clear communication and successful outcomes
Required Qualifications:
- Senior-level experience as a Business Analyst supporting ERP systems
- Demonstrated hands-on experience with PeopleSoft, including requirements capture and implementation (required)
- Strong understanding of ITIL principles and best practices
- Proven experience working on transformation initiatives within complex organizations
- Excellent stakeholder management skills with the ability to engage across all organizational levels
- Strong analytical, problem-solving, and documentation skills
