Candidates only local to Mississippi
Experience in state government, particularly within DHS or Child Welfare domain
Position Description and Job Responsibilities
The Business Analyst will collaborate with functional leads and subject matter experts (SMEs) to understand, document, and enhance future-state business processes. This role involves both process documentation and process improvement responsibilities, focusing on alignment with project objectives and ensuring smooth implementation.
Key Responsibilities:
- Collaborate with MDCPS leads and SMEs to understand, document, and index future-state business processes using standard notations (e.g., BPMN).
- Develop Methods and Procedures documentation outlining detailed, step-by-step workflows for specific business tasks.
- Analyze future-state workflows for process improvement and optimization opportunities.
- Work closely with MDCPS and vendor project teams (Development, OCM, Testing, Training, etc.) to ensure alignment with project objectives and timelines.
- Provide expertise in process mapping, modeling techniques, and documentation best practices.
- Conduct workshops and interviews to identify and resolve documentation or process gaps.
- Support the implementation of process improvements through documentation and stakeholder guidance.
- Manage project open items related to Business Processes or Methods & Procedures through closure.
- Handle interim process designs for managing system downtimes or workarounds for production issues.
- Maintain official Business Process and Methods & Procedures documentation as records for the project team.
Required Skills and Experience
- Bachelor’s degree in Business, Information Systems, or related field.
- Proven experience as a Business Process Modeler or similar role.
- Proficiency with business process modeling tools (e.g., Microsoft Visio, Lucidchart, or BPM-specific software).
- Strong understanding of Business Process Modeling Notation (BPMN).
- Excellent analytical and problem-solving skills.
- Strong communication and collaboration abilities.
- Knowledge of process improvement methodologies (e.g., Six Sigma, CMMI) – preferred.
- Experience in state government, particularly within DHS or Child Welfare domains – preferred.
- Detail-oriented, with a commitment to high-quality deliverables.
Preferred (Not Required) Skills
- Experience working on child welfare projects.
