COMPANY OVERVIEW:This is a leading operations management and analytics company that helps businesses enhance growth and profitability. The company integrates analytics, automation, benchmarking, BPO, consulting, industry best practices and technology platforms to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance.
The Analytics Practice provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting edge analytics techniques and a consultative approach. The company takes an industry-specific approach to transform clients' decision making and embed analytics more deeply into their business processes. The global footprint of nearly 10,000 data scientists and analysts serves the insurance, healthcare, banking, capital markets, utilities, retail and e-commerce, travel, transportation and logistics industries.
This US based company has more than 58,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa.
RESPONSIBILITIES: - AI Architecture Innovation Research & Design: Our mantra is Innovation at Speed. Focus on new innovative methods of designing and architecting AI and GenAI systems and be able to grasp and adapt monthly and weekly AI innovation coming out in the industry and apply it to our clients' use cases and needs in new modern ways.
- Client Advisory & Solutioning: Engage directly with senior client stakeholders (including C-suite) to understand complex business challenges, identify opportunities for GenAI and Agentic AI, and define project scope.
- Workshop Facilitation: Design, lead, and facilitate high-impact client workshops and strategy sessions focused on identifying and prioritizing Generative and Agentic AI use cases and roadmap development.
- Technical Leadership & Architecture: Design, architect, and oversee the development and deployment of scalable, robust, and cutting-edge Generative AI and sophisticated Agentic AI systems (including multi-agent workflows) for client and internal projects.
- Project & Engagement Leadership: Lead large-scale, complex Generative AI and Agentic AI projects from strategic conception through successful deployment, managing cross-functional teams (internal and client-side) and ensuring timely delivery of high-quality solutions.
- Technical Mentorship: Mentor and guide technical teams (data scientists, data and AI engineers) in best practices for advanced AI development, deployment, MLOps/LLMOps, and agentic system design.
- Stakeholder Management: Build and maintain strong relationships with key internal and external stakeholders, effectively communicating complex technical concepts and project progress.
- Quality & Best Practices: Ensure adherence to rigorous software engineering principles, Agile methodologies, and responsible AI practices throughout the solution lifecycle.
- Stay Current: Maintain deep expertise in the latest trends, research, tools, and technologies within Generative AI, Large Language Models (LLMs), and Agentic AI paradigms.
PREFERRED PROFILE:Technical Skills: - Programming & Libraries: Deep proficiency in Python and extensive experience with relevant AI/ML/NLP libraries (e.g., Hugging Face Transformers, spaCy, NLTK). Experience using Cursor, Windsurf, Replit, and Github Copilot.
- LLM Expertise: Proven experience developing applications leveraging state-of-the-art LLMs (e.g., GPT series, Llama series, Mistral, Claude) including prompt engineering, fine-tuning, and evaluation.
- GenAI & Agentic Frameworks: Hands-on mastery of core GenAI frameworks (e.g., LangChain, LlamaIndex, Langfuse) and practical experience with Agentic AI frameworks and concepts (e.g., AutoGen, CrewAI, LangGraph, agent planning, tool use integration, multi-agent collaboration).
- AI Architecture: Deep understanding of AI/ML system architecture patterns, including microservices, event-driven architectures, and patterns specific to RAG (Retrieval-Augmented Generation), Graph RAG, Agentic RAG, and multi-agent systems.
- Data: Knowledge of industry approaches to data engines and data labeling like Scale.ai and Mercor. Experience with auto data-labeling and synthetic data generation techniques.
- Vector Databases & Embeddings: Expertise in working with various embedding models and vector databases (e.g., Pinecone, Weaviate, Chroma, FAISS).
- Advanced AI Concepts: Strong grasp of advanced techniques such as complex task decomposition for agents, reasoning engines, knowledge graphs, autonomous agent design, and evaluation methodologies for complex AI systems.
- Software Engineering: Strong foundation in software engineering principles for building scalable, maintainable, and production-ready AI systems.
- Cloud Platforms: Strong working knowledge and practical deployment experience on at least one major cloud platform (AWS, Azure, GCP), including their AI/ML services.
- LLMOps/MLOps: Expertise in designing and implementing robust MLOps/LLMOps pipelines for automated testing, CI/CD, monitoring, and governance of complex AI models and applications.
Leadership & Communication: - Proven ability to lead and motivate diverse, global teams
- Excellent communication skills, capable of explaining complex AI concepts to various stakeholders
- Strong project and program management skills and experience working in Agile environments
Qualifications: - Education: Bachelor's degree in Computer Science, AI, Machine Learning, or a related quantitative field. Master's or Ph.D. strongly preferred.
- Experience: Minimum 10 years of experience in AI/ML/Data Science, with at least 5 years in significant leadership roles involving solution architecture, team management, and project delivery.
- Deployment Success: Demonstrated track record of successfully architecting and deploying large-scale AI projects, preferably including complex GenAI and/or Agentic AI applications in enterprise or client settings.
- Consulting Background: Prior experience in technology consulting or a client-facing technical specialist role within a technology provider is highly advantageous.
- Global Experience: Experience working effectively with global teams across multiple geographic locations is a plus.
LOCATION: Remote
Job ID# 3438415
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