Core Responsibilities
1. Maintenance & Troubleshooting: Troubleshoot and resolve issues within the existing integration landscape.
2. Design & Development: Gather requirements from internal stakeholders (Chad, Catherine) and external clients to design and develop new integrations.
3. Migration & Modernization: Lead the effort to migrate the existing API integration code to a Low-Code/No-Code solution.
Technical Environment & Requirements:
⦁ The current environment involves integrations with 12 external applications (e.g., LDAP, SolarWinds, T-Mobile).
⦁ Integrations primarily use the REST API protocol and are approximately 7 years old.
⦁ The integrated ServiceNow modules include Customer Service Management (CSM), Field Service Management (FSM), and Event Management.
⦁ Strong experience with JavaScript and GlideAPI is a mandatory technical requirement.
Job Type: Contract
Pay: $70.00 - $75.00 per hour
Work Location: Remote
