Overview
KORRES is a Greek natural beauty brand built from powerful natural ingredients, delivering clean, effective formulas nurtured by science. With a 30-year history and a presence in more than 30 markets globally, KORRES brings plant-powered skincare to life through a balance of tradition, scientific research, and proven efficacy.
Within the US market, the Community Program Coordinator supports the development and execution of the KORRES community platform and programming. This is a primarily digital role focused on daily member engagement and translating brand and cultural moments into structured online community experiences.
KORRES has an active, highly involved consumer base whose voices are an integral part of shaping how the brand evolves. This role helps ensure those voices are integrated into a digital home where conversation and participation can be housed. The role works cross-functionally to integrate community with product discovery, loyalty engagement, and revenue-driving initiatives.
Core Responsibilities
- Ideate and execute community programming tied to campaigns, launches, and brand moments
- Own the execution of weekly community tasks including prompts, education posts, and spotlight features by uploading content, scheduling programming, and moderating discussions
- Capture, build, and gather content from UGC, testimonials, and influencer/creator content to integrate into the community platform and other channels
- Engage with members and moderate discussions daily to drive participation and maintain community standards, surface recurring themes, questions and opportunities
- Extend relevant moments from other channels into the community and surface content and insights for broader marketing use
- Collaborate with internal teams on community-led loyalty, rewards, and product exploration initiatives to encourage discovery, participation, and repeat engagement
- Research and monitor community, loyalty, and membership trends to inform programming ideas, keeping experiences current and inventive
- Escalate platform-related issues to the appropriate dev internal teams or platform partners
- Support planning and execution of occasional in-person community experiences, which may require on-site presence or limited travel
Qualifications
Required
- Bachelor’s degree
- Proficiency in Microsoft Office (Excel, PowerPoint, Outlook)
- Experience working within digital platforms or tools
- Ability to follow and execute against established workflows and guidelines
- Comfort coordinating with multiple stakeholders
Preferred
- 1–2 years of experience in community management, event support, experiential marketing, and/or creator or influencer relations
- Experience engaging with online communities or customer-facing platforms
- Familiarity with community, loyalty, rewards, or membership platforms, and an interest in how community, culture, and digital-first brand building intersect
- Strong written communication skills, with comfort drafting engaging community prompts, updates, and copy
- An eye for digital asset creation, with comfort using simple design tools to create or adapt community content
- Comfortable capturing and developing engaging community content across digital platforms and in connection with community experiences
- Comfort working cross-functionally and executing against timelines
Who You Are
- Curious and thoughtful about how digital community and culture shape modern brands
- Comfortable operating in a primarily digital environment with occasional in-person moments
- Confident translating ideas into structured, repeatable community experiences
- Attentive to patterns, conversations, and signals emerging from member activity
- Energized by engaging with people and facilitating meaningful participation
Role Details
Salary range: $68,000–$75,000
Role type: Full-time
Level: Coordinator
Location: NYC
Travel: Limited, occasional
