Overview
We are looking for a Technical Business Analyst with 5+ years of experience to serve as the critical bridge between our enterprise clients and our internal development team. The Analyst will own the full lifecycle of client-facing feature delivery, from gathering and translating requirements through to testing, release, and post-deployment validation ensuring that client expectations are met with precision and on schedule. You will also work closely with offshore teams, requiring flexibility and strong communication practices to collaborate effectively across multiple time zones. Comfort with early morning or evening overlap windows, asynchronous workflows, and distributed team dynamics is essential to thriving in this role.
Responsibilities
Key Responsibilities:
Client Engagement & Requirements
- Serve as the primary point of contact throughout the project and delivery lifecycle.
- Conduct discovery sessions, workshops, and interviews to elicit, document, and validate business and technical requirements.
- Translate complex client needs into clear functional specifications, user stories, and acceptance criteria for the development team.
- Manage client expectations proactively by communicating scope, timelines, constraints, and trade-offs with transparency.
Development Coordination
- Work closely with developers, architects, and QA engineers to ensure requirements are well-understood and technically feasible.
- Participate in sprint planning, backlog grooming, and stand-ups; represent the voice of the client within Agile ceremonies.
- Identify and flag scope creep, technical blockers, and dependency risks early; propose solutions in collaboration with the dev team.
- Assist in configuring E2M2M® platform modules (e.g., Low-Code Form Builder, Workflow Builder, Dashboard Builder) to meet client specifications.
Testing & Quality Assurance
- Develop and execute test plans, test cases, and UAT (User Acceptance Testing) scripts aligned to client requirements.
- Coordinate and facilitate UAT sessions with client stakeholders, capturing feedback and driving resolution of issues.
- Validate that delivered functionality matches documented requirements before client sign-off.
- Maintain defect logs and track issues through to closure with the QA and development teams.
Release & Delivery Management
- Coordinate release readiness activities including client communications, training materials, and go-live checklists.
- Support deployment activities and monitor post-release stability in collaboration with the dev and support teams.
- Document release notes, configuration guides, and end-user documentation as needed.
- Conduct post release reviews with clients to confirm delivery success and capture lessons learned.
Qualifications
Required Qualifications
- 5+ years of experience in a Business Analyst, Technical BA, or Product Analyst role within a SaaS, enterprise software, or technology services environment.
- Proven ability to manage client relationships and translate business needs into actionable technical requirements.
- Experience working within Agile/ Scrum delivery frameworks.
- Proficiency in writing user stories, BRDs, process flows, and functional specifications and SQL. Understanding of API integrations and cloud-based data structures is a plus.
- Hands-on experience with UAT coordination and test case development.
- Comfortable working with APIs, data workflows, and configurable software platforms (low-code/no-code experience a plus).
- Strong working knowledge of tools such as Jira, Confluence, Figma, Postman, or similar.
- Exceptional ability to explain technical constraints to non technical clients and business goals and technical requirements to developers.
- Ability to manage a schedule that accommodates morning/evening syncs with offshore teams.
- Excellent communication and stakeholder management skills across both technical and non-technical audiences.
Preferred
- Familiarity with field operations, construction management, oil & gas, utilities, or infrastructure industries.
- Experience with BI/analytics tools and dashboard configuration.
- Exposure to geolocation data, mobile-first platforms, or offline-capable applications.
- CBAP, PMI-PBA, or Agile/Scrum certification.
Benefits
E2 Consulting Engineers, Inc. offers an excellent benefits package including health, dental, vision, and life insurance, 401(k) with employer match, paid time off.
Wage Data Per State Requirements
The salary range for this position is $80,000 - $120,000. The starting salary will be commensurate with skill, education, experience, and working environment.
Work Environment/Physical Demands
Work Environment
This job operates in a professional office environment and uses standard office equipment such as computers and phones.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to sit/stand for up to 8 hours per day.
- Ability to move freely for up to 8 hours per day.
Travel
This role requires 25 - 35% travel to client sites, project locations, and occasional internal team meetings.
Please no solicitation of any kind from agencies, staffing, or recruiting firms.
