Work ScheduleStandard (Mon-Fri)
Environmental ConditionsSome degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Job DescriptionSeeking a Clinical Applications Development Specialist with expertise in Next Generation Sequencing and Diagnostics to join our team. You would be part of a field-based team focused on supporting the clinical testing market. This role is based on-site at our Sacramento, CA Lab.
ResponsibilitiesDevelop Thermo Fisher business and relationship by providing:
- Primary support for Clinical Applications Development our Thermo Fisher Scientific / Ion Torrent product portfolio (mainly NGS) including the development of customer and internal technical training material.
- Support and develop IVD products, including Oncomine Target Test, globally.
- Support the continued development of the Oncomine Target Test by working with our Pharma partners as a member of Internal Content Development team.
- Work closely with the internal core team to build strategies for new NGS assays and products' mentorship and development.
- Responsible for enhancing customer value/satisfaction by aligning complex product solutions and services with key customer initiatives.
- Maintain relationships with key Thermo Fisher Scientific core team partners
Job duties will include the following tasks:- Provide on-site training until customers are certified and proficient using Oncomine Target Test and other IVD assays in their labs.
- Develop Service and Support plan for new products as a member of core product development team.
- Troubleshooting of NGS systems and assays to support customers.
- Provide technical and applications assistance in response to customer inquiries, specifically PGM Dx.
- Building internal and external training materials.
- Work in collaboration with the Program Management and Project Core teams to set up the best support strategy for each customer site.
- Develop positive relationships with customers!
- Maintain consistent and structured communication with counterparts and articulate summarized communication to Manager on a periodic basis.
- Align with other teams in the company on a regular basis.
- Estimated 50-75% travel.
Experience/Qualifications/Qualities that are important in this role - BA/BS (with experience) or MS degree in Life Sciences, PhD preferred.
- Experience in NGS sequencing, Capillary Electrophoresis, qPCR, and RT-PCR (experience with PGM or PGM Dx desirable)
- Understanding of healthcare industry standards, guidelines, and environments.
- A technically savvy individual who can assess customer clinical needs and implement training and experimental approaches to ensure customer success.
- Previous experience as application specialist desirable (NGS experience desirable)
- Excellent communication and influencing skills
- A problem solver with proven ability to overcome technical hurdles.
- Ability to understand and articulate complex scientific literature and use extensive complex clinical data.
- Strong teaching skills and the ability to develop training curriculum and training materials.
- Strong drive for success!
- Medical background, laboratory experience, and/or managed care.
Compensation and BenefitsThe salary range estimated for this position based in California is $83,500.00-$111,000.00.
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
- Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
- Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards